The Channel’s Voice Hardware Concierge
SurgCX was created to support the Cloud Communications Partner community. Our experience in hardware procurement and in the Cloud Communications ecosystem allows us to understand how we can assist our Partners close more business.
SurgCX has built the Channel’s first commission based portal for NEW and REFURB headsets and handsets. We have long standing relationships with active hardware distribution suppliers which creates an opportunity for customers and agents to benefit for better pricing and commissions.
We do not compete with our Partners on Voice Services. SurgCX was created as a value added hardware procurement service for our partner base. In SurgCX, you now have a trusted hardware expert to add to your bench on each of your future UCaaS opportunities!
We offer our Partners a choice. And we hope you choose to make more money with SurgCX on your next Voice opportunity than ever before!
Not sure if you are ready?
Connect anyways.
Services
Phones / Headsets
We provide the purchase, lease and rental programs for both NEW and REFURBISED handsets and headsets approved by UCaaS, CCaaS, and Collaboration Suppliers.
Buy Backs
We buy excess IT Hardware displaced by a new cloud deployment. Reduce your new customers TCO with cash or a credit towards new services.
SurgCX Warehouse
SurgCX has built the Channel’s first self-service procurement portal for voice hardware, including headsets and handsets.
Why Partner with SurgCX ?
Choose to Make More on Every Voice Opportunity!
- Automation – We have built the first commission based Equipment portal for NEW and REFURB headsets and handsets.
- White Label Portal – We allow you to brand and customize our portal to make it look like your own, powered by SurgCX
- Competitive Price Points – While still offering NEW phones, we create additional value with our REFURB handset and headset program approximately 30% – 40% off retail, with a full warranty for the length of the Provider’s original agreement. Great option for GOV, EDU, customers migrating to Soft Phones/Clients, etc.
- White Glove Provisioning – We provide the option to work directly with the chosen Voice Supplier to ensure a smooth and efficient deployment.
- SurgCX Charitable Program – We encourage Member’s to donate a percentage of their commission to charity of their choice with programs including the SurgCX “Dollar for Dollar” Match.
Create your Partner Account today.
CLIENTS
EXPERIENCE
The SurgCX Difference
Low Costs
We offer purchase, rental and lease options for both NEW and REFURB handsets and headsets at the lowest price points available.
Dedicated Support Team
Our service includes provisioning experts, a dedicated account team, a guaranteed 24-hour SLA and a true commitment to the customer experience.
Channel Experience
Our Management Team and Advisor’s have over 100 years of combined experience in both the Hardware Procurement and Cloud Communications/SaaS Voice industries. We have a unique, long standing network of hardware distribution suppliers which creates an opportunity for customers and agents to benefit for better pricing and commissions.
OUR CUSTOMERS SAY:
“We were looking for a simple, effective way for our Agents to source Voice Devices for their customers. SurgCX already carried both new and refurbished equipment programs, and our agents get paid commission on every phone or headset sold. We’ve even been able to white label the portal to match our corporate brand. It’s a great partnership.”
Brian Miller, Co-Founder – BridgePointe Technologies
“SurgCX handles everything from communicating with my client, providing equipment at a low cost, provisioning assistance to helping the customer with credits towards MRR services by buying back their displaced hardware. An incredible program and most importantly, helps me keep a customer happy well after the sales process is complete.”
Nick Chenault, AE Majors – Ring Central
I was busy dealing with a new job and the first big project of a phone system replacement and SurgCX offered me the best price on my old phones, provided shipping containers and handled the details. All I had to do was pack up the phones and call for pickup. We got our check as promised with fair pricing and no negotiation over quantities and condition.
Darin Pather, IT Manager – Foothills Sports Medicine and Therapy
We were closing our data center and we had over 1,000 items to get rid of. Most of the items were very old and not worth much value. SurgCX was able to find partners to purchase the majority of the equipment and paid us. A couple of months later, we closed our 2nd data center and SurgCX found the right partners to complete our 2nd buyback sale. The process was easy and seamless. I sent a list of equipment, they came back with an offer, and picked up the equipment.
Chase Riddle, Owner – Host Labs
In July 2020, our company, decided to go with Dialpad for it’s telephony service to replace an old NEC system through AT&T. When we decided to make the transition, our Dialpad rep sent us to SurgCX and Mike Ferguson to purchase all of our phone equipment. My experience with Mike and his team was 100% positive and I would use them again if we need any more equipment.
Mark Means, Co-Owner – SF Bar Pilots
Our company got in touch with SurgCX to get an inventory of new headsets and desk phones for our new phone system (Dialpad). He was able to find us enough quantity to satisfy our inventory needs during a major backorder period due to Coronavirus. Without his services we would have been really hurting for the hardware. Mike and his team were able to close the gap between the Phone System implementation and Headset arrival thus getting us the right Hardware, exactly when we needed it.
Asa Haus, IT Manager Rubber Products Distributors